2-1-1 is the telephone number of a call center that offers information and provides referrals to health and human services for everyday needs and in times of crisis. Services vary from community to community.
Examples of service referrals include:
- Health services and support
- Financial and social assistance
- Housing and utility help
- Food assistance and meal programs
- Senior services and home care
- Government program assistance
- Parenting and family programs
- Disability support services
- Volunteer organizations
- Newcomer services
- Mental health support
Population served: Children and adults in Canada diagnosed with cancer
To assist children and adults who are facing the hardships of a cancer diagnosis; to improve mental, social and emotional well-being while helping to minimize the concerns that cancer can cause.
- Camp Scholarship Program allows children in remission to reconnect with friends and activities by providing funding for a camp of their choice (sports, music, art, science, horseback riding, water skiing or other activities)
- Helping Hands Fund provides emergency bridge payments directly to utility companies and landlords, ensuring that each child has a warm, safe place to call home while recovering from cancer.
Population served: People affected by cancer in the U.S.
Other language(s) : SpanishMission:
To provide support, education and hope to people affected by cancer; to ensure that all people impacted by cancer are empowered by knowledge, strengthened by action, and sustained by community.
- Offers support through a network of more than 50 local affiliates and 100 satellite locations
- The Living Room - an online support community where you can connect with others 24/7
- Cancer Discussion Boards are an online resource available 24 hours a day, 7 days a week and cover a variety of topics. Receive advice, support and offer tips to other people going through similar cancer experiences.
- Personal Webpage - create a private, personal webpage to help keep family and friends involved and informed. Blog, post photos or videos, and share your calendar with the people who are close to you; they can send comments and offer support or respond to your request for help as well.
- Group Loop – an online community designed to address the needs of teens (13-19) touched by cancer to connect to find support, education and hope while dealing with a cancer diagnosis.
- Frankly Speaking About Cancer – Offers workshops, publications and digital content
- Cancer Transition – an evidence-based programs for cancer survivors who have completed their treatment (in partnership with LIVESTRONG)
- Open to Options – helps patients identify important questions about treatment options based upon personal needs.
Population served: Canadians affected by cancer
Cancer View Canada connects Canadians to online services, information and resources for cancer control. It is an ever-evolving portal that brings together resources for cancer prevention, screening, treatment, and supportive, palliative and end-of-life care.
Through its collaborative tools, Cancer View Canada also links people in the Canadian cancer community to each other.
Population served: Anyone who is coping with illness and seeking online support and connections
To amplify the love, hope, and compassion in the world, making each health journey easier; to ensure families can connect, share and receive support during any type of health event; to create a grateful, engaged community of volunteers, supporters and donors.
- Offers protected, online space where you can connect, share news, and receive support 24/7
- Family and friends can visit the site to stay informed and leave supportive messages
- SupportPlanner is an online calendar that helps family and friends coordinate care and organize helpful tasks, like bringing a meal, offering rides, taking care of pets and other needs.
Lotsa Helping Hands can help to easily organize family members, friends and others during times of medical crisis, family caregiver exhaustion or when caring for an aging loved one.
- Provides free web-based services to create a website which allows a coordinator to list tasks that will help a patient and lets volunteers in the community sign up for those tasks
- Provides an online calendar which allows for communication between the volunteers and the patient or family
- Provides a variety of ways to customize the website
Population served: Patients and caregivers in Canada
Service Canada was created in 2005 to improve the delivery of government programs and services to Canadians, by making access to them faster, easier, and more convenient.
Service Canada offers single-window access to a wide range of Government of Canada programs and services for citizens through more than 600 points of service located across the country, call centres, and the Internet.
Population served: Patients with cancer and their caregivers, worldwide
The Patient/Partner Project is a multifaceted, long-term program focused on helping cancer patients by helping their partners.
- Offers a Web-based tool where patients and caregivers post private updates about the patient's treatment and condition. The members on the private patient/caregiver list are alerted to the update
- Provides a "mini-course" on coping with a serious illness via a series of emails automatically sent at regular intervals
- Produces a monthly eNewsletter
Population served: All cancer patients, caregivers, survivors, health professionals in Canada. Locations in Ontario and Alberta.
Other language(s) : Translation services available by phoneMission:
Wellspring provides a wide range of cancer support programs and services, at no charge, to meet the emotional, social, psychological and informational needs of people living with cancer and those who care for them.
- Provides information about helpful government programs as well as programs that assist in preparing people for returning to work
- Provides support through groups, short-term counseling and peer volunteers.