2-1-1 is the telephone number of a call center that offers information and provides referrals to health and human services for everyday needs and in times of crisis. Services vary from community to community.
Examples of service referrals include:
- Health services and support
- Financial and social assistance
- Housing and utility help
- Food assistance and meal programs
- Senior services and home care
- Government program assistance
- Parenting and family programs
- Disability support services
- Volunteer organizations
- Newcomer services
- Mental health support
Population served: Patients, caregivers, healthcare professionals
The Canadian Blood and Marrow Transplant Group (CBMTG) is a member-led, national, multidisciplinary organization providing leadership and promoting excellence in patient care, research and education in the field of blood and marrow transplant.
Mission: The Canadian Blood and Marrow Transplant Group is the voice of experts working in the field of blood and marrow transplant.
Population served: Cancer patients and caregivers in Canada
Other language(s) : French, Spanish, Chinese, Punjabi. They also have fact sheets available in Cree, Hindi, Italian, Ojibwe, Oji-Cree, Persian, Polish, Portuguese, Spanish, Tamil, Tagalog, Ukrainian and Urdu.Mission:
The eradication of cancer and the enhancement of the quality of life of people living with cancer in Canada; is a national community-based organization of volunteers. Programs vary by location although cancer information and support services are available Canada-wide.
- Provides information about cancer and its treatment
- Limited, short-term assistance towards cancer-related transportation, at times through a volunteer driver program
- Limited, short-term assistance for accommodation expenses, and/or accommodation at a Canadian Cancer Society lodge
- In some provinces/territories, partnerships may be able to assist with access to symptom management drugs
- CancerConnection connects people living with cancer and caregivers with trained volunteers who offer encouragement and share ideas for coping – all from their unique perspective as someone who’s been there
- The online community, CancerConnection.ca, helps people who have cancer, cancer survivors and caregivers share their experiences and build supportive relationships
- Community Services Locator is a searchable database of over 4,000 cancer-related services and resources Canada-wide.
Population served: Patients and survivors
Other language(s) : FrenchMission:
- To promote health by conducting educational activities for cancer patients, caregivers, and survivors on the physical and financial impacts, and other relevant topics, associated with managing cancer.
- To promote health by providing individuals living with and survivors of cancer, and their caregivers, with access to related counselling, information, or support group programs.
- To advance education by organizing and participating in conferences and speaking engagements to the public on topics related to cancer.
- To advance education by conducting research on cancer patients’ and survivors’ physical, emotional, and financial well-being and disseminating the results of the research to the public.
Since 2007, Cancer Chat has been providing free and professional-led online support groups for Canadians affected by cancer, including patients, survivors and family members.
Cancer Chat groups are open to patients living anywhere in Canada who are undergoing cancer treatment or living with cancer related challenges after treatment. Groups are also available for family members or friends caring for someone with cancer. These groups meet once a week for 90 minutes, for about 10 to 12 weeks, in a live "chat" room on the Internet.
Population served: People affected by cancer in the U.S.
Other language(s) : SpanishMission:
To provide support, education and hope to people affected by cancer; to ensure that all people impacted by cancer are empowered by knowledge, strengthened by action, and sustained by community.
- Offers support through a network of more than 50 local affiliates and 100 satellite locations
- The Living Room - an online support community where you can connect with others 24/7
- Cancer Discussion Boards are an online resource available 24 hours a day, 7 days a week and cover a variety of topics. Receive advice, support and offer tips to other people going through similar cancer experiences.
- Personal Webpage - create a private, personal webpage to help keep family and friends involved and informed. Blog, post photos or videos, and share your calendar with the people who are close to you; they can send comments and offer support or respond to your request for help as well.
- Group Loop – an online community designed to address the needs of teens (13-19) touched by cancer to connect to find support, education and hope while dealing with a cancer diagnosis.
- Frankly Speaking About Cancer – Offers workshops, publications and digital content
- Cancer Transition – an evidence-based programs for cancer survivors who have completed their treatment (in partnership with LIVESTRONG)
- Open to Options – helps patients identify important questions about treatment options based upon personal needs.
Population served: Canadians affected by cancer
Cancer View Canada connects Canadians to online services, information and resources for cancer control. It is an ever-evolving portal that brings together resources for cancer prevention, screening, treatment, and supportive, palliative and end-of-life care.
Through its collaborative tools, Cancer View Canada also links people in the Canadian cancer community to each other.
Population served: Patient and survivor of chronic lymphocytic leukemia (CLL) or small lymphocytic lymphoma (SLL).
Other language(s) : FrenchMission:
Advocate and provide education to improve access to health care that will extend the lives of Canadians affected by Chronic Lymphocytic Leukemia (CLL) and Small Lymphocytic Lymphoma (SLL).
Population served: Fire service members and families with cancer in the United States, but a number of online resources available
FCSN provides timely assistance to all fire service members and their families in the event of a cancer diagnosis.
- Maintains and updates a roster of mentors who have personal experience with cancer and who will guide the patient
- Provides assistance, guidance and support including behavioural health services, fire service organizations, fire service chaplains and other cancer support programs
- Offers online member forums and a chat room
Population served: Patients with cancer and their caregivers, worldwide
The Patient/Partner Project is a multifaceted, long-term program focused on helping cancer patients by helping their partners.
- Offers a Web-based tool where patients and caregivers post private updates about the patient's treatment and condition. The members on the private patient/caregiver list are alerted to the update
- Provides a "mini-course" on coping with a serious illness via a series of emails automatically sent at regular intervals
- Produces a monthly eNewsletter
Population served: Cancer patients worldwide
Vital Options International is a cancer communication, support and advocacy organization with a mission to facilitate a global cancer dialogue.
- Provides The Group Room, a weekly cancer talk show, via radio and Internet, in which patients worldwide may participate
- Offers website in French and German
- Provides podcasts, resource links and treatment center listings specifically for young adults
Population served: All cancer patients, caregivers, survivors, health professionals in Canada. Locations in Ontario and Alberta.
Other language(s) : Translation services available by phoneMission:
Wellspring provides a wide range of cancer support programs and services, at no charge, to meet the emotional, social, psychological and informational needs of people living with cancer and those who care for them.
- Provides information about helpful government programs as well as programs that assist in preparing people for returning to work
- Provides support through groups, short-term counseling and peer volunteers.
Population served: Canadians in their teens, 20's and 30's with cancer
Young Adult Cancer Canada's mission is to build a community of young adults diagnosed with cancer that provides information, support, skills and opportunity.